Customer Segmentation

Things appear seeming similar are not always same. Think about your customers; when you look more carefully you will notice that thier behaviors and tendencies are different. When you look at more carefully, you’ll notice specific customer groups show similar features at specific points of intersection. We offer you to know your customers closer and gathering them at right intersection sets. Seperate your customers into groups which are close to each other, come up to them with necessary proposals and thus try to  be close to them so they get closer to you

Lifetime Value Analysis

Your company is valuable, your customers are also valuable. Does each of your customers have same value for you? Determine your most valuable customers for your company, keep them in your hand. Find the less valuable ones, discover the key points that will make them more valuable and then make them more valuable for your company. Increase both your company’s and your customers’ value. Determine your company’s needs and find potantials of your customers. Share the more with the less, and win always.

Customer Loyalty

Customers’ loyalty to your company is not a feature of your customers, you need to bring this to them. Do not ignore your customers’ behaviors. Let us help you to identify the customers with a high level of loyalty for you by analyzing their behaviors and also help you to improve the level of loyalty of other customers by analyzing your present customers’ loyalty accurately and understanding the reasons of this.

Customer Churn Prediction

Ignoring the existed thing does not remove the fact that it has happened. For us, every dark point is a potential to illuminate. Our approach to Churn, to determine the priorities of potential risks, to assign accepted risk-points and then making them to give a alarm are important points for estimating customer churn and to ensure that the correct action is taken. These are the most important points in this process. We offer professional solutions to prevent customer churn by making the correct analysis for your company through our expert team.

Win&Back Analysis

Winning back your customers is an issue getting more important every passing day. What is intended here is to gain the customer left you as an unhappy customer. We offer you a detailed analysis and determine the most appropriate solution. As a result of this analysis, let us help you to determine which customers are more valuable for you and which you want to recover. Next step is to find the reasons of this to win them back. Let us find these reasons with correct calculations and allow you to make the most appropriate offers. Our expert team is ready to make accurate analysis for you and your customers.

Customer Retention

Anyone who has managed a company knows how important is to keep existing customers in hand. Effort for keeping existing customers is higher than gaining new customers and we should not forget the fact that potantial new customers of your competitors are present customers of your company. We are ready to offer you the necessary insfrastructure to keep your customers in hand. Our request is, instead of understanding the value of your property with losing them, show you this value clearly by correct analysis and to help you retain them.

Basket Analysis & Potential Prediction

Every company need to know what their customers necessities are and should take action according to that. If you are aware of what you need, let us show you what it is by correct analysis. Under today’s conditions where consumption is getting more conscious; basket analysis, cross-selling concepts and potential predictions are moving towards becoming an obligation from being an important factor for companies. At this point work with those who are different to get ahead of your opponents. Let us be a bridge on the road of data to knowledge. Our expert team is ready to lighten your companies’  way by doing the most suitable and detailed analysis with the data that you have.

Demand Prediction

No one has the ability to see the future. But if we look at history, we see that great achievements are accomplished by the decisions which are taken with foreseeing the situations having high possibilities. The data that you have is the written history of your company. Our customer demand prediction solution’s aim is to predict the needs of your customers and what they would demand by analysis of existing data and by the estimations with correct parameters and to give you results having high probability. For winning always instead of losing we offer you the opportunity of writing history with taking lessons from history using correct predictions.

Social Network Analysis

Nowadays, with the widespread use of social networks, its importance in our life has reached to a very important level. Habit of sharing information about ourselves, thoughts, satisfaction about specific issues or complaints at social media is getting more common. This makes social networks an important source of data each passing day. We are aware of this importance. Today, data is everywhere.   Would you think about getting information from social networks especially twitter, facebook, linkedin etc. to recognize a person better? Think about your customers,  you know that you need to be close to them so that they are close to you. So how is it possible to learn about their preferences, intentions, personal, cultural, and behavioral characteristics, both positive and negative attitudes on issues for knowing them better? Especially if you need this in cases where the data is limited? Here comes in the importance of social network analysis. We know how crucial social network analysis is for knowing your company’s customers better. Our expert team in this subject is ready to offer you the right solutions.

Data Strategy & Quality

Most companies have so much data about their customers. This data stands in different silos within the organization and companies consider bringing them together as impossible. It is possible that a customer may have different data in different places and it is also possible for the same customer that same data may exist with the same meaning being kept in a different way. But under this chaos how can you see the details of your customers accurately and in a complete manner. We offer you right, meaningful and complete unified customer information through our quality studies on your customer data and customer unification solutions.